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Вид занятости: Полная занятость

Вакансия из области: Административная работа

Специализация: Связи с общественностью

Минимальное образование: Высшее

Минимальный опыт: 2 года

Рабочая виза: Шенген

Customer Service Representatives will be interested in Robert Half's new position if they love building solid customer relationships and want to work in the growing Manufacturing industry. This Customer Service Representative position is an excellent career opportunity for someone who is articulate and highly-skilled. This could be the long-term contract / temporary to hire Customer Service Representative position you're looking for, if you can work in Hackettstown, New Jersey! This position is for candidates who work well in a dynamic, rapidly-changing call center. How you will make an impact - Organize and route incoming telephone calls - By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers - Retrieve and oversee the sending of written business communications - Offer friendly, accurate customer service in a timely fashion Requirements- Demonstrated talents in communicating and interacting with clients/customers, both internal and external - Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information - 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred - Excellent problem-solving skills - No stranger to performing extensive research to resolve complex customer inquiries - Positive attitude and an engaging businesslike approach - Strong proficiency in Excel and other Microsoft Program skills - Customer service and office administrative skills - Ability to communicate verbally and in writing effectively throughout all levels of the company - Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Assist Customers experience - Spanish Language experience required - Demonstrated knowledge of Customer Support - Order entry experience - Adeptness in Customer Shipments - General familiarity with Resolve Customer Issues - Proficiency in CRM - Customer service experience