Вид занятости: Полная занятость
Специализация: Связи с общественностью
Минимальное образование: Средняя школа
Минимальный опыт: 1 год
Рабочая виза: Паспорт ЕС
Customer Support Co-Ordinator Chorley £11.20 per hourYour new companyOur client is the fastest growing service provider in their field in the UK. With over 25 locations across the North East, North West, Yorkshire & Midlands, their motto is, “The answer is yes, now what`s the question?” Delivering excellent service to their customers and exceeding their expectations is their mission, and they live and breathe the core values of People Matter, Safety First and Environmental Awareness every day. As they continue to grow, they are seeking to recruit for the following job role within their busy Accounts Team in ChorleyYour new roleWe are looking for a Customer Support Coordinator to join the team. In this role, you will be dealing with customer invoices queries and resolving them to conclusion. Liaising with customers and resolving both simple and complex problems is therefore a key aspect of this role.Roles and Responsibilities will include: Reviewing invoice queries from the Customer. Investigating and resolving the queries by liaising with the customer and Account Managers. Tracking, reviewing, approving, and issuing credit notes. Managing client requests and queries. Uploading and archiving invoice data, as well as filing contracts. Updating the internal system and maintaining efficient and thorough records.What you'll need to succeed Background working in a customer services or account resolution role Excellent PC skills – Microsoft Excel, Word and Outlook Accuracy and attention to detail is essential in this role Excellent organisation skills Great communication skills, both written and verbal, is required Experience in the Hire industry desirable Advanced ability to collaborate, manage client requests, and answer queriesWhat you'll get in returnImmediate start available, temporary to permanent opportunity, free parking, hours 8.00am - 4.30pm, £11.20 per hour inc holiday pay.Talk to a consultantTalk to Anita Bower, the specialist consultant managing this position, located in WiganPart 2nd Floor, Elizabeth House